FAQ

Beginner's Guide

• Account Management
• Institutional and corporate member registration
• API
• How to change email address?
• Login Whitelist Tutorial

Account Security

• What is My Devices?
• What is the anti-phishing code setting?
• How to reset login password?
• How do I set up 2FA?
• How can I log in to my account if I lost my 2FA verification?
• How to strengthen account security?

See all 7 articles

Fiat and Securities Transfer

• Stock transfer guide
• How to deposit fiat balance?
• How to check fiat deposit status?
• How to withdraw fiat?
• How to check fiat withdrawal status?
• Fiat Deposit & Withdrawal fee

Fraud Prevention

• Beware of scams: Protect your XCoin assets.
• How to protect your account security
• Common fraud methods and prevention strategies