How do I reset my login password?

Step 1

Move your mouse over the [Account] icon in the upper right corner.

Step 2

Web: Move your mouse over the [Account] icon in the upper right corner.

App: Click the [Account] icon in the upper left corner.

Step 3

Click the [Edit] button in the [Account Security] and [Login Password] fields.

Step 4

Note: To protect your account security, withdrawals will be unavailable for 24 hours after resetting your password.

If you confirm the above settings, click [Confirm] to enter the login password change screen.

Step 5

Enter your new email address in the field and click [Submit] to receive a verification code via email and SMS.

Once you receive the verification code, enter it in the corresponding field and click [Confirm].

Once you submit your information and confirm it, your email address will be successfully changed.

Step 6

After receiving the verification code from your ID and email address, enter it in the corresponding fields and click [Confirm].

According to the password reset instructions, enter your new password in the fields, confirm it again, and click [Send].

Once your information is confirmed, your login password will be successfully reset.